PRIVACY POLICY

This Privacy Policy sets out the manner in which Roppen Transportation Services Private Limited will collect, hold and protect information about you when you use our website and /or mobile application “Rapido” to avail of transportation services.

CLAUSE 1. INFORMATION COLLECTED

1.1. We may collect the following information:

1.1.1. name and job title

1.1.2. contact information including email address

1.1.3. demographic information such as pin code, preferences and interests

1.1.4. other information relevant to customer surveys and/or offers

1.2. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1.2.1. Internal record keeping.

1.2.2. We may use the information to improve our products and services.

1.2.3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

1.2.4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website/app according to your interests.

CLAUSE 2. SECURITY

2.1. We are committed to ensuring that your information is secure.

2.2. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CLAUSE 3. USE OF COOKIES

3.1. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

3.2. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

3.3. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website/app in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

3.4. Overall, cookies help us provide you with a better website/app, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

3.5. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CLAUSE 4. THIRD PARTY WEBSITE LINKS

4.1. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

4.2. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you wish to procure a copy of the information held by us on you, please write to shoutout@rapido.bike

4.3. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Join us..?

If you have a two-wheeler, some spare time and an urge to earn upto Rs. 30k a month, join the Rapido community by droping as below

Drop us a mail atpartner@rapido.bike

Connect with us

We would love to hear from you on your experience, good or bad, on using our system with us. You have the option of providing the rating and feedback after every ride. Regarding anything else

just drop a note to: shoutout@rapido.bike