Safety is our utmost priority. We intend to make every ride safe, convenient and reliable. We have worked hard on designing policies and features that protect our community and maintain highest and strict safety standards.
We’ve ensured all our Riders have proper documentation including Driving License, Vehicle Registration and Insurance. We also ensure that the Riders joining the community do not have a criminal background particularly cases of sexual offense, crime, felony or substance-abuse.
To ensure road safety and personal hygiene, Rapido offers Helmets and Shower Caps during every ride. Just ask your rider for the same.
Our Trust and Safety Team is available around the clock to offer assistance to our community. If at any point of the ride, you feel that your personal safety is in danger, mail to firstname.lastname@example.org
Both Riders and pillions rate each other after every ride. If you rate someone below 3, they won’t be assigned your orders till our full investigation and evaluation. Rapido takes all ratings and feedbacks very seriously.